Frequently Asked Questions — iBet Malaysia

Find answers to the most common questions about iBet Malaysia's registration, deposits, withdrawals, sports betting, casino, bonuses, and more.

Account & Registration

How do I create an iBet Malaysia account?
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Click the Register button at the top of the page. Fill in your full name, email address, Malaysian phone number, and choose a secure password. Account creation is free, instant, and requires no initial deposit.

Is iBet Malaysia safe to use?
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Yes. iBet Malaysia uses 256-bit SSL encryption and two-factor authentication to protect all accounts. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and never share your information with unauthorised parties.

How do I verify my account?
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Submit your Malaysian IC (MyKad) front and back, plus a recent utility bill or bank statement showing your address. Upload via the Profile section. Verification is completed within 30 minutes during business hours and is required for withdrawals.

Can I have more than one account?
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No. iBet Malaysia strictly enforces one account per person, per device, per household. Multiple accounts will be suspended and may result in forfeiture of funds per our Terms & Conditions.

What is the minimum age to join?
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You must be 21 years of age or older to create and use an iBet Malaysia account. We conduct age verification checks and reserve the right to request identification at any time.

Deposits & Withdrawals

What deposit methods are available?
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iBet Malaysia accepts FPX instant transfer, DuitNow, TNG eWallet, Boost, GrabPay, and online banking from all major Malaysian banks including Maybank, CIMB, Public Bank, RHB, AmBank, and Bank Islam. Minimum deposit is RM 30.

How long does a deposit take?
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All deposits via FPX, DuitNow, and e-wallets are credited instantly with no processing fees. Bank wire transfers may take 1–3 business days.

What is the minimum and maximum withdrawal?
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Minimum withdrawal is RM 50. Maximum single withdrawal is RM 100,000 for standard accounts and higher for VIP accounts. No withdrawal fees are charged by iBet Malaysia.

How long does withdrawal processing take?
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Verified accounts receive withdrawals within 5–15 minutes, 24/7. Unverified accounts must complete identity verification first before withdrawals can be processed.

Sports Betting

What sports can I bet on?
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Football, basketball, esports (MLBB, Dota 2, CS2, VALORANT), badminton, tennis, boxing, MMA, horse racing, virtual sports, and more. Over 10,000 live markets daily.

What is Asian Handicap?
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Asian Handicap eliminates the draw from football betting by giving the underdog a virtual goal advantage. It results in a two-way bet — either your selection wins or it doesn't — and typically offers better value than 1X2 betting.

Can I cash out my bet early?
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Yes. The Cash Out feature is available on most pre-match and live bets. You can fully cash out for a guaranteed return, partially cash out to secure part of your profit, or set auto cash out at a target amount.

What happens if my internet drops during live betting?
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Your existing bets are not affected by internet disconnections. When you reconnect, all bets will show their current status. If you were in the process of placing a bet and it was interrupted, check your bet slip history — the bet may or may not have been accepted depending on the timing.

Bonuses & Promotions

How do I claim my welcome bonus?
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Your welcome bonus is automatically applied to your first deposit at iBet Malaysia. No promo code is required. Simply register, make your first deposit of RM 50 or more, and the 100% bonus up to RM 500 will be credited to your account within minutes.

What does wagering requirement mean?
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A wagering requirement means you need to bet the bonus amount a certain number of times before it can be withdrawn. For example, a 15x wagering requirement on a RM 100 bonus means you need to place RM 1,500 in qualifying bets before withdrawing bonus winnings.

Can I withdraw my bonus?
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Bonus funds themselves cannot be withdrawn — only winnings generated from bonus play can be withdrawn once the wagering requirement is met. Your real-money funds are always withdrawable at any time.

Still Have Questions?

Our 24/7 support team is ready to help via LiveChat, WhatsApp, and Telegram.